American Piping Featured in the October Issue of Modern Metals

American Piping Featured in the October
Issue of Modern Metals

A Seamless Approach
American Piping Products focuses on service to reach customers around the globe.

By: John Loos

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The best flights are the ones so smooth, you almost forget you’re on an airplane. Likewise, in the world of pip distribution and service, the best transactions are the ones so smooth, it doesn’t feel like a business at all.

Knowing this, American Piping Products Inc., Chesterfield, Mo., an international distributor of carbon, stainless steel and chrome moly pipe, puts a special emphasis on its customer service to ensure each step of the purchasing and delivery process is as bump-free as possible.

“I think most major customers in the world know American Piping Products and know the quality of the products we can deliver,” says Mike Phelan, president. “Certainly, a seamless process from the time they place the order through the delivery is important. Last year, we delivered to more than 40 countries, all from our hub in Houston. We’re known as a company that does the job correctly.”

Primarily serving oil and gas, power generation and petrochemical customers, American Piping Products is the largest distributor of seamless steel pipe in the United States. In December 2008, it was acquired by Edgewater Funds, Chicago, a private equity that has allowed the company to expand its inventory base.

And recently, American Piping Products completed construction on a 10,000 square-foot corporate headquarters in Chesterfield to better serve its customers and enhance sales operations. The new offices will hold a sales staff of more than 30.

On top of this, the company’s Houston steel processing facility, located several miles from the Port of Houston and including a 3,000-square-foot sales office, allows for its product – and the service that goes with it – to expand its reach around the world.

“American Piping Products has an in-house international logistics department that can deliver our products within 30 days to almost every point on the globe,” says Phelan.

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For the full article, please visit Modern Metals.

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